Crypto.com Review 2024
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Crypto.com Review 2024

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Adam is head of content on TradingGuide.co.uk. He has many years of experience in the financial sector and honestly admits that he is in love with his job.

Article was updated: October 18, 2024
Estimated reading time: 8 minutes
Pros
 
  • Over 250 cryptocurrencies offered
  • In-built DeFi wallet
  • 5% money back Crypto.com Visa Card expenditures
  • Excellent rewards on crypto assets to grow your portfolio
  • Available on Android and iOS mobile devices
  • Various payment methods allowed, including debit/credit card, e-wallets, and bank transfers
  • Buy and sell crypto assets with more than 20 fiat currencies
Cons
 
  • High minimum deposit and withdrawals for bank transfers
  • Lack of adequate learning resources
  • Support service is only available via email and live chat

Crypto.com exchange is committed to offering its users an excellent experience through its cutting-edge technology. It is one of the most popular exchanges globally that has so far attracted over 50 million users. On Crypto.com, you have access to hundreds of crypto assets to trade, buy, sell, and diversify your portfolio. 

Below, we take you through Crypto.com features, including fees, platform offerings, security, and more. This will help you understand how it works and decide whether it suits your cryptocurrency trading/investment needs. 

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Crypto.com Overview

Founded in 2016 by  Bobby Bao, Gary Or, Rafael Melo, and Kris Marszalek, Crypto.com is a Cronos (CRO) powered exchange dedicated to giving crypto traders and investors the best experience. Its fees are reasonable, and users holding a significant stake in its CRO coin have the opportunity to benefit from discounts.

crypto.com

Besides allowing trading and investing the cryptocurrencies, Crypto.com also features an in-built DeFi non-custodial wallet, giving you complete control of your assets. Additionally, it offers a Crypto.com Visa Card that allows you to earn cash back in the form of Cronos, which you can trade on the exchange’s platform for other crypto assets or fiat currencies. 

Note that Crypto.com is a decentralised exchange that also offers a marketplace for non-fungible tokens (NFTs). With this exchange, users can hold cryptos in their DeFi wallets or stake them to earn up to 14.5% interest. Moreover, its fees are limited to 0.40% but keep decreasing with increasing trading volume and the number of CRO assets. 

Overall, Crypto.com is a safe cryptocurrency trading and investment exchange. It is secure and highly encrypted to ensure no hacker gets access to your account and assets. On top of that, it has a reliable trading app on Google Play and the App Store to help you trade and invest on the go. 

Compare Crypto.com with Other Exchanges

Compare with other exchange
General Rating
Cryptocurrencies Available
Fees
Payment Methods
Account Minimum
Digital Wallet
Mobile App
crypto.com logo
Visit site
Risk Warning
Crypto.com may not offer certain products, features and/or services in certain jurisdictions due to potential or actual regulatory restrictions.
Read Review
3.9rating-star
250+
Maker fee of 0.04-0.20%, and taker fees of 0.10-0.20%
ACH, wire transfer, PayPal, credit/debit card
$1
Yes
Android, iOS
coinbase exchange logo
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Risk Warning
TradingGuide is not an investment advisor. Please do your own research before making any investment decisions.
Read Review
4.4rating-star
BTC, ETH, DOT, ADA, USDC, LTC, SHIB, SUSHI, SOL, UNI, DOGE, ALGO, DAI, XLM, MATIC
1% transaction fee
Bank Account, Debit Card, Apple Pay, Google Pay, Bank Wire
$2
Yes
Android, iOS

Cryptocurrencies Available

As mentioned above, Crypto.com hosts over 250 cryptocurrencies you can trade, buy, sell, and hold. You can trade the assets as CFDs or crypto futures if you do not want to buy and take complete ownership. Since the cryptocurrencies are too many, making it challenging for us to list them all here, you can visit Crypto.com website to confirm availability. However, here are the popular cryptocurrencies you can buy, sell, or trade on Crypto.com. 

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    Bitcoin (BTC)

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    Ethereum (ETH)

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    Litecoin (LTC)

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    Cronos (CRO)

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    Cardano (ADA)

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    Dogecoin (DOGE)

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    Polkadot (DOT)

Note: While trading the above assets as CFDs can bring about a significant amount of profits, they can also leave you in huge debts if you lose. In this regard, ensure you are fully familiar with CFD trading and understand all the risks that come with cryptocurrency CFD trading. To trade safely, especially if you are a newbie, use low leverage to curtail any losses if they occur. 

Fees

Crypto.com trading and investing fees are favourable compared to what its peers charge. For instance, if you are a new Crypto.com user without any Cronos staking, you will pay a commission of 0.4% on trades which have a monthly trading volume not exceeding £25,000. For traders who take positions in high volumes, the fees applicable can be as low as 0.04% for the maker and 0.1% for the taker

Note that Crypto.com offers discounted fees for Cronos owners holding at least 5,000 coins in their wallets. For instance, if your trading volume is worth up to £25,000, you will pay 0.36%. However, the rates keep reducing with increasing stakes.  

Crypto.com doesn’t have a minimum deposit requirement, and you can start trading and investing with as little as £1. There are also no deposit fees or charges for exchanging crypto for another crypto. However, expect to pay withdrawal charges, which vary depending on the cryptocurrency you trade or invest in. Plus, the exchange charges varying fees for transferring a crypto asset to the Crypto.com DeFi wallet.

Since most trading and investing fees are charged based on a cryptocurrency you trade, confirming all charges from the exchange’s page is crucial. Luckily, Crypto.com doesn’t have hidden charges but applies a £5 monthly inactivity fee should your account stay inactive for a period exceeding 12 months.  

Payment Methods

Crypto.com does not charge deposit fees, but you will incur fees for withdrawals. Below, we list the payment methods available for UK traders and investors to help you easily make the best trading/investment decision. You can also visit Crypto.com’s official website to confirm these options. 

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    Crypto.com Visa Card: Crypto.com has an excellent Visa card you can use to transact when making deposits and withdrawals. This visa card is prepaid, meaning that you have to top it up using cryptos or fiat currencies. Note that you will incur competitive exchange rates using this Visa card. Depending on your jurisdiction and card tier, Crypto.com will provide the rates once you make an application for the card. The best element about using the Crypto.com Visa Card is that you get up to 5% money back on all spending.

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    Crypto.com Pay: You can send and receive crypto assets using Crypto.com Pay and earn up to 10% back in CRO funded by the network. Using it to send cryptos is free of charge, and you will incur a small fee when purchasing non-fungible tokens (NFTs). Traders and investors can use Crypto.com Pay on Crypto.com apps or ERC-20 wallets

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    Bank Credit and Debit Cards: Transfer your funds to and from your Crypto.com trading account using bank cards, including Visa, MasterCard, and Maestro. This payment method is available in the UK and other specific countries, so ensure you confirm if your country supports it before using Crypto.com.

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    Bank Transfers: Wire transfers can be time-consuming but have proven efficient in all countries that Crypto.com serves. This is because you can easily transfer funds directly from your bank account to your trading/investment account and vice-versa.

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    E-Wallets: This payment method has become the most popular among traders since it is fast and efficient. At Crypto.com, you can make deposits and withdrawals within 24 hours via PayPal, ApplePay, etc.

Crypto.com also supports over 20 fiat currencies for transactions, including USD, GBP, EUR, AUD, USDC, CAD, and BRL. You can also use the supported fiats to buy cryptocurrencies, recurring buys, Crypto.com Visa Card top up, sell crypto to fiat, and make withdrawals to bank accounts.

Security

The security of your data, funds, and assets is paramount when selecting a cryptocurrency exchange. Remember, the cryptocurrency market is not regulated, and the last thing you want is to fall victim to scammers. Crypto.com has been proven credible and safe for youth trading and investment activities. For instance, it has over 50 million active users trusting its platform. Additionally, this crypto exchange is highly encrypted with multi-factor authentication and whitelisting to guarantee your account’s safety. 

Besides taking security measures to protect users’ accounts, this exchange complies with stringent regulations of financial authorities across more than 90 countries globally. Furthermore, the exchange stores users’ assets offline in cold/hardware storage to prevent hacking cases and losses. All transactions are monitored, and hosts a 24/7 support service to reach out to in case of any concerns. 

Note: We advise Crypto.com users to secure their trading accounts with strong passwords and online personal security practices and not to rely only on the exchange’s security. Keep in mind that crypto transactions on the Crypto.com exchange cannot be reversed, and once your account is breached. In this case, there are no chances of recovering the assets. 

Customer Support

Crypto.com traders and investors need a reliable and dedicated support service to contact and receive guidance on dealing with various challenges. Crypto.com customer service availability is 24/7, and you can reach them via email and live chat. Unfortunately, this crypto exchange does not offer phone support, and many users, especially on Trustpilot, claim that it doesn’t have a quick response.

Education

Every trader or investor in the cryptocurrency space wants a platform they can develop their skills while trying their luck at profits. Crypto.com features learning resources for beginners, intermediate, and professional traders. These learning resources are available in various topics, including DeFi, coins and tokens, blockchain, NFT, trading, and wallets. You can access the exchange’s educational materials via desktop or mobile devices. 

Learning the crypto market can be challenging, but Crypto.com supports you with excellent resources. The exchange updates the learning materials frequently to ensure you are fully informed about developing cryptocurrency trading trends and strategies. 

How to Open an Account with Crypto.com*

BEWARE OF SCAMS

When engaging with cryptocurrencies, it’s crucial to recognise that these digital assets are characterised by their extreme volatility and speculative nature. This can result in swift and substantial price fluctuations. To safeguard your crypto holdings, it is imperative to utilise reputable wallets and exchanges, prioritising the security of your investments.

Also, exercise vigilance and due diligence to guard against crypto-related scams and fraudulent schemes that can potentially threaten your financial well-being. You can also spread your investments across multiple digital tokens and avoid making decisions based on emotions.

Opening a trading or investment account with Crypto.com is easy. Before considering Crypto.com for investments, ensure you have read its terms and conditions and that its features align with your requirements. Also, you must be at least 18 years old. 

Below we take you through the proper procedures to ensure you complete your account registration fast and start trading/investing. 

  1. Visit Crypto.com’s official website by clicking on the links we’ve shared on this page to begin the account registration procedure. 
  2. Click the sign-up button at the upper right-hand corner of the exchange page and follow the instructions on the screen to provide your personal details. This personal information includes your name, email, location, date of birth, etc. 
  3. Once you click on the continue button, an email verification will be sent together with a one-time password (OTP) to confirm your registration
  4. Enter the one-time password and create your login security code before clicking submit.
  5. You will then verify your phone number, whereby Crypto.com will send you an SMS verification code to enter before clicking the submit button.
  6. At this point, you will be redirected to the exchange’s landing page, and you may be required to verify your account further, depending on the information you provide. 
  7. The verification procedure requires you to share a copy of your original identity document and photo since this helps keep the crypto trading space safe and secure. Without verifying your account, you will not have full access to Crypto.com’s services. 
  8. Your documents will then be reviewed to ensure you are not a fraud. The broker will send an email notification once your account is fully approved. Then, make a deposit you can afford since Crypto.com doesn’t have a minimum deposit requirement.
  9. The deposit will be confirmed, and you will be redirected to the list of supported assets to trade or purchase. If you are a beginner, start with small amounts of money and keep adding on to your capital once you become more familiar with trading or investment assets. Remember, the cryptocurrency space is highly volatile, so you should use money you are comfortable losing. 

*Don’t invest in crypto assets unless you’re prepared to lose all the money you invest.

Editor’s Note

We consider Crypto.com a legitimate and reliable exchange to trade with. Although you can only use it to venture into cryptocurrencies, you have a wide array of assets to choose from. The exchange is highly rated by the majority of users on Trustpilot, Google Play, and the App Store, making it worth a try. 

One of the things we liked about Crypto.com exchange is that it is available across over 90 countries globally. Currently, over 50 million active users are benefiting from its cutting-edge services. You also have access to NFTs from leading brands and creators that you can buy, sell, or showcase. On top of that, you can get instant loans using your crypto asset as collateral. 

We hope that Crypto.com will include phone support in the near future so that users can deal directly with representatives without the need to send messages. The fees for investors with low trading volumes should also be lowered to attract more budget-conscious individuals. Overall, Crypto.com is suitable for all types of traders and investors, and we encourage you to give it a try. 

FAQs

Is Crypto.com exchange cheaper?

Yes. Although Crypto.com is not among the cheapest cryptocurrency exchanges, we consider it affordable for most crypto traders and investors. This is because it has no minimum deposit requirement, doesn’t charge deposit fees, and is free to set up. Generally, you must consider your budget before registering for a trading or investment account with Crypto.com.

Is Binance better than Crypto.com?

No. We can’t state whether Binance is better than Crypto.com and vice-versa. Both exchanges excel in different categories, and the best will depend on your trading or investment preference. For instance, Crypto.com is an excellent option for users looking for an easy way to trade and buy cryptocurrencies using debit/credit cards. In contrast, consider Binance if you want high-frequency trades performance requiring a high level of liquidity across markets.

How do I get my money out of Crypto com?

To withdraw money from Crypto.com, you first need to link your bank account. If you already linked one, select the preferred amount to withdraw and click proceed. Remember, withdrawals to banks are made in fiat currencies, so ensure you transact with your local or preferred fiat supported by your bank. You can also withdraw cryptocurrencies to your Crypto.com app by following the same procedure. Simply ensure you link your Crypto.com app to the exchange.

Do I need a separate wallet for Crypto com?

No. Crypto.com hosts a decentralised cold/hardware wallet you can use to securely store your assets. Cold wallets are based offline, thus keeping them away from hackers’ attention. Besides, Crypto.com has a team of professionals tracking your assets to ensure they are safe. You should also monitor your account and use strong passwords only accessible to you.

How long does it take to withdraw money from Crypto com to a bank account?

Although transactions using credit cards and e-wallets on Crypto.com are fast, making withdrawals to bank accounts may take up to 2 business days.

How do I link a bank account to Crypto com?

Linking a bank account to Crypto.com is easy. Simply go to the exchange’s home page and click on the transfer option. Click deposit, then the fiat option, where you will be required to set up a fiat currency wall before making deposits. You will then click a plus sign to set up a new currency and select a currency option that applies to you. Follow the commands to complete the setup.

Adam Jarfjord
Adam Jarfjord

is our leading content maker and head of the content department. For Adam, trading is not only a job but also a passion for more than 5 years. He has many years of experience in the financial sector and honestly admits that he is in love with his job.

TradingGuides Rating:
✔Purchase newly-listed tokens at up to 50% off
✔Earn daily rewards on your balance, no lock-up period
Visit Site
Risk Warning
Crypto.com may not offer certain products, features and/or services in certain jurisdictions due to potential or actual regulatory restrictions.
5.0
Customer support
5.0
Commissions & Fees
5.0
Platform & Tools
5.0
Research
5.0 Overall Rating

12 Replies to “Crypto.com Review 2024”

  • Dave says:

    This is my favorite place to keep my crypto. It is fast, and their card has a lot of advantages. There is a good app, online support. Moreover, you understand that they are going to be around for a while since they invested in the Crypto.com Arena.

  • Gvido Lagzdins says:

    For the year I had my Card it was really great. The rewards are basically instant. The trading options for stacking and cards it is pre great. I am actually saving a bit to upgrade it later.

  • Cris Ramirez says:

    My experience has been pretty good. The application is very easy to use to buy/invest in cryptocurrencies. Never had problems transferring coins to another wallet. But I think the withdrawal fees should be displayed on the screen.

  • O’conor says:

    The best exchange, in my opinion, . Easy to use, great customer support. To contact support use the official crypto.com Facebook page and send them a message.

  • Neil Smith says:

    I’ve been using the app for more than a 2 years now and I'veve never experienced any issues on my assets. It is a great exchange for getting some really great saving rates on your crypto and stables. Very easy to use, client support is responding quickly. I like it!

  • Nick says:

    No issues found. I transfer my funds eth to another exchange without any problem. The method which I followed was: sms and Authenticator code that’s all. After five minutes the funds were in another exchange. It is also FCA approved in the UK.

  • David says:

    The application is good. Support responded within 20 minutes. I entered money without problems and can advise you to start money from a currency card. I use crypto.com both on my computer and mobile version. Wish you all profit!

  • Bill says:

    I have been using the app for almost a year. During this time, this app has never failed me. All transactions go on time. There is also a little bonus - when you complete the tasks, you can award bonuses in the form of diamonds, for which you can purchase a CRO coin or even take NFT.

  • Tomas says:

    Out of all the crypto apps I use, crypto.com is the friendliest and easiest one. Once I lost access to my authenticator and contacted crypto.com customer support. And it was a great experience - they helped me fast and with no problem. I can recommend this company to everyone, who is looking for a serious partner for trading and investments.

  • Mindy says:

    Good exchange, app, and DeFi - provide the right tool for everything. All of it always looks clean and professional. Of course, the card benefits scrapping was bad, but even now the cashback they provide is something that you don't really get from anywhere.

  • Daniel says:

    Best crypto app by far. Found it very easy to use and quick with deposits and purchases. Convenient VISA card service. BTW Crypto.com has an FCA license in the UK!

  • Alex Watts says:

    Would you recommend this provider?

    Fees

    Account opening

    Customer service

    Deposit and withdrawal

    Having utilized the platform for over a year, I find the app user-friendly with numerous helpful features that continue to expand. My interactions with customer support have consistently been positive. Throughout this period, the card has performed admirably, presenting no issues. It's important to note that this platform is crafted to simplify cryptocurrencies for all users.

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